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Joined 26 days ago
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Cake day: November 7th, 2024

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  • I think this is true to an extent but from my experience the network is usually well-maintained (latest DOCSIS, low ping, etc) and the backend seems to support IPv6 but people don’t have a clue how anything works.

    I can tell cable installers have no clue how networks work beyond the coaxial cable coming into the premises. Nothing against them, that’s great, but it’s crazy to me that they look flabbergasted when I do a simple ping to check for connectivity.

    On top of that, customer service probably gets harassed by people that don’t know anything wanting help for more premises/LAN problems. But they literally don’t know what IPv6 is — that’s like minimum networking knowledge — so even if you’re smart you won’t get anywhere with them.