• Jessica@lemmy.blahaj.zone
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    5 months ago

    Remember the days before automated voice shit? Where you’d just spam “0” until it connected you with a rep?

    It was so easy!

    Now, it’s I NEED to direct you to the right department. Did you want to pay your bill? If so say YES if not say: Something else.

    Whoever designed that system—straight to hell.

    • Gamma@beehaw.org
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      5 months ago

      Sometimes you can mash # or * to get to a person! Sometimes it also hangs up so it’s pretty hit or miss

      • TexasDrunk@lemmy.world
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        5 months ago

        Yep. There are a few where you can press star a few times in a row and get a person because the system is set up for accessibility.

        Unfortunately there’s no mandated way that systems have to implement this so it doesn’t work on all of them. Sometimes you have to try several things.

  • Lost_My_Mind@lemmy.world
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    5 months ago

    You’re doing it wrong. You’re supposed to say

    “Blrahkystkoicsu”

    “I’m sorry, I didn’t understand, can you say the reason for your call?”

    “Blarkvgjstklbftk!!!”

    “I’m sorry, I didn’t understand, can you say the reason for your call?”

    “BLAFRHDYDKJKSTKLV!!!”

    “I seem to be having issue understanding you. Please stand by as I connect you with someone who can help.”

    Fuck you AI!

    • Grilipper54@sh.itjust.works
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      5 months ago

      I tried doing something similar to this years ago with Verizon. Finally the automated messaged just said " I am unable to understand your request, goodbye"

      I thought it was the funniest yet most irritating thing at the time.

      • Lost_My_Mind@lemmy.world
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        5 months ago

        On verizon I use the keypad. I still remember the options menu from before.

        They tried shutting me out of it. So I started paying in cash at a store for 6 months. Now they have to be responsible for taking that money to the bank. Suddenly the next time I called, the keypad menu worked again.

        Funny how that works.

      • Etterra@lemmy.world
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        5 months ago

        As a Chicago woman I can say that you are incorrect. There are a lot of Ks and Ws in Polish, which are absent in the example. That word is definitely German.